TowerEight

TowerEight are a rapidly expanding company and frequently need to adapt their IT infrastructure to accommodate changes and additions, such as new users. Serveline installed and support the entire technology platform at TowerEight. This includes a fully managed IT service, connectivity and telecoms platform, provision of hosted infrastructure services and a fully managed print solution.

Serveline recently did a server upgrade for TowerEight to replace an end of life server. The project was completed out of hours to ensure minimal disruption to TowerEight’s business operations. The new server provides TowerEight with a more robust platform that will be sustainable for the future and will improve performance in key areas including logon services and improved functionality. Serveline remained on-site for the day after the install was completed. This was in order to bring each member of the Tower8 staff up to speed on all the changes and to resolve any issues that arose.

Serveline maintain a stable and resilient platform for the network and have strict SLA’s in place to make sure it can be adapted quickly to meet TowerEight’s fluid network requirements. They have developed a close working relationship with TowerEight and are trusted with all aspects of their IT infrastructure.

At TowerEight our IT setup is critical to our daily business. Serveline are an outstanding IT partner and they ensure that our business operations aren’t disturbed by IT issues. Serveline are excellent communicators and work hard to keep our IT running seamlessly. Serveline offer us ongoing consultancy on the best use of technology, with focus on our specific requirements as a business. We recently went through a major upgrade project, and the chaps worked hard over a weekend, out of our business hours to make sure we were ready to go on Monday with minimal disruption to business operations. I would recommend Serveline to anyone looking for a long-term, honest and reliable IT partner.
Wendy Isaac
Operations Manager