Posted 18 January 2019 in Blog News

Snow might be on the way – are your staff set up to work from home?

When heavy snow falls, isn’t it so much better if your employees can all work from home, rather than battling dangerous travel conditions and getting stuck in traffic? For this to work well, you need to plan ahead. There are a few features that can make home working much better:

VoIP phone systems:

With a VoIP phone system, your staff can be reached on their normal business extension, or direct dial, by using a headset and a ‘softphone’ application on their laptop or desktop, or by giving them a VoIP telephone console to plug into their router at home, (don’t forget the power cable, unless their home router is Power over Ethernet enabled)

Unified Communications

Instant messaging systems with ‘presence’ indicators help colleagues to feel connected to one another when they can’t see each other face to face. The ‘green’ indicator shows that someone is at their workstation and active, ‘yellow’ suggests they’re taking a break, and ‘red’ shows that they’re engaged on the phone or uncontactable. More specific status indicators are also available, such as ‘do not disturb’ and ‘be right back’.

Virtual Private Networks (VPN)

Having a professionally secured VPN set up for your staff to use to access the shared drives allows them to access the company data as securely as if they were physically connected to the network. The data is encrypted and you can access the shared drives just as you would on your desktop in the office.

 

If you would like advice on getting staff set up to work from home, contact us.