Friendly, down-to-earth IT support based in the West Midlands
Running a business with at least 10-200 employees? Need help with Microsoft 365 or your server or network infrastructure? Need assurance that your cyber security is managed properly?
Let's manage your IT!
Enjoy free onboarding and transparent pricing (No hidden or surprise fees).
Many IT managers in the UK feel sidelined by their IT provider... you probably feel the same way.
You're either contending with rigid SLAs, security issues, or poor system performance. And the real sting? Getting a ticket number instead of a real solution or getting pushed from pillar to post!
Looking for an IT professional service provider you can trust? We’ve got you. We genuinely value your business, protect your IT like it’s our own, and are backed by a strong team of dedicated local technicians.
That's who we are!
Proudly certified to bring you the best!
01.
Managed IT services
Experience hassle-free operations with IT management services. Let's manage your technology, so you can focus on your business.
Get UK-based IT support services, tailored to your unique needs...
IT shouldn’t be a tug of war. This is why, at Serveline, we are committed to offering you IT professional services in the UK that ticks all your boxes.
Back in 2009, we noticed a gap in proactive, managed IT support services for SMEs. With a combined experience of 230 years, our team set out to make complex IT relatable.
Whether you’re technically inclined or a complete novice, we bridge the gap with patient, down-to-earth communication.
Our track record speaks volumes: With a remarkable SLA compliance rate of 94% across thousands of tickets, we've demonstrated that efficiency and swift responses are not just words to us.
16+
years of providing exceptional IT support
Over a decade dedicated to delivering world-class IT solutions you can trust.
230+
years of combined experience
Benefit from our collective expertise, spanning over several years.
03
PARTNERSHIPs tHAT bring you the best
Securing your future through strategic partnerships
By collaborating with leading vendors and hardware providers, we are able to bring you the finest solutions available.
04
OUR BIG PROMISE
Get all your IT concerns addressed - by one team!
Having a reliable IT services company is more than just a luxury—it's a necessity. With our comprehensive IT professional services, we aim to be the one-stop solution for all your IT needs.
Every company has its unique set of challenges, from the tech-savvy in-house IT managers seeking advanced support, to the businesses just realising their digital potential.
Our team is primed to cater to both spectrums. We pride ourselves on breaking down tech complexities, making IT security services accessible and user-friendly for everyone.
Whether you’re well-versed in IT jargon or are just starting to explore the world of digital solutions, our team ensures clear communication and effective solutions.
Our promise is simple: complete IT care without the complications. No more juggling between multiple service providers or grappling with technicalities beyond your comfort zone.
With us by your side, you can rest easy knowing that every IT concern—big or small—is in capable hands.
05
SPECIAL OFFERS
Take advantage of these exclusive offers...
To ensure you experience the value of our world-class managed IT professional services in the UK, we're delighted to throw in these free offers:
Free initial consultation
Start with a FREE one-on-one conversation. This is our chance to know your business, its challenges, and help you understand how we can help.
Free cybersecurity risk assessment
Get a FREE in-depth analysis of potential vulnerabilities in your IT infrastructure.
Free onboarding support
Transitioning to a new managed IT support service provider shouldn't be overwhelming. Our team ensures a seamless switch with hands-on support.
A first class company to deal with. Our IT support, phones, server, cloud and back-ups are all looked after by Serveline and have been for over 5 years now. Any issue we have is dealt with efficiently and having the one company look after everything IT related gives us peace of mind and allows us to just carry on with our business.
Andrea Sigley
Easeserve
We have been with Serveline for many years now and every single member of staff goes above and beyond to settle any issues we come up against. I cannot recommend this company enough, they are wonderful and we will be employing their services for many years to come.
Peter Blackburn
As a small business centred around running a local authority outdoor education centre, we greatly value the service offered by Serveline in establishing and overseeing a modern networking software platform. Friendly, flexible, responsive and fair are all characteristics they have and much different from the normal experience with modern digitally based firms. I recommend them highly.
Alan Beechey
I have worked within IT/communications throughout my working career until I started this role. This was my first introduction with Serveline and I've been impressed and never let down throughout my dealings with them. Its nice to be a name and a person not just a source of income and its rare that a company wants to make the solution work not just deliver a project. I would use Serveline in any company i worked at!
Richard Edginton
Serveline has managed our IT support requirements for a couple of years now and provide a very professional service, responding to support requests in a timely manner. Would highly recommend. EDG Security Ltd
Riley Daniels
Serveline has been great, they updated our IT systems and they work much better now, and they were a lifesaver during the lockdown.😊
John Kawecki
Serveline has been our IT support provider for many years and I would highly recommend them. As a domestic abuse charity, it is vital that our IT and communications are robust and reliable and Serveline has never let us down.
Richard Daly
Serveline looks after my server, phones and IT support. They are very knowledgeable and quick to respond. They are also proactive in looking for cost reductions so I highly recommend these guys.
Luke Bartlett
Everyone at Serveline is extremely knowledgeable in their field and friendly/approachable at all times. Would recommend them to any business (large or small) looking for a reliable IT supplier.
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