Posted 6 April 2018 in Blog News

In Case of Emergency – How Practical is your Disaster Recovery Plan?[1]

Imagine that you drive to work one day and find a disaster has happened. A random act of fate – a sinkhole has opened under your office; a meteor has fallen from the sky. The problem is, there’s a police cordon around your place of work and you can’t get to anything. Ask yourself this: what can you do to get back your phones, your e-mail and your business data?

Phones: If you have VoIP phones with a Cloud hosted PBX, you can get your calls diverted to mobiles by your telecoms provider until you can get an office set up again, or get new telephone handsets. If you have an onsite PBX though, you should still find that your service provider will be able to divert your calls on request. You will need to speak to your telecoms provider straight away, tell them what has happened, and they will advise you on how to get your calls.

E-mail: If you use Office 365 or some other form of Cloud hosted exchange, you haven’t got a problem. If your exchange is on site though, and the server hosting the exchange has been destroyed somehow, you will be facing a complete loss if you don’t have a really effective back-up solution in place.

Data: This will depend on the kind of back-up that you use. Just having a back-up is not enough – if you rely on a tape back-up, you might find that you no longer have a tape drive to restore the data with. Tape back-ups can also take many hours to restore data from. Cloud backup or a private offsite storage device offer more effective protection, with the added advantage of being far quicker to restore from, should you ever need to. If your servers are Cloud hosted then you won’t have any difficulty – your data will still be there ready for you to access it. Let the back-up you choose be dictated by how quickly you would need to get your data fully restored.

Spend half an hour thinking about what the consequences would be if the building that you work in disappeared or wasn’t accessible – it might just transform the way you protect your data and communication systems.

For advice on disaster recovery planning and protecting your data, contact us.

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