Why has the spamfilter stopped an e-mail that I wanted to receive?
It’s a common complaint that users have: the spamfilter stopped an e-mail that they needed. They didn’t realise what had happened for a while, now they might have lost a sale or an opportunity. It’s annoying. Can this be avoided? Well, not entirely, no. To do its job, the spamfilter checks the header information of
Snow might be on the way – are your staff set up to work from home?
When heavy snow falls, isn’t it so much better if your employees can all work from home, rather than battling dangerous travel conditions and getting stuck in traffic? For this to work well, you need to plan ahead. There are a few features that can make home working much better: VoIP phone systems: With a
How to stop a wolf in sheep’s clothing.
Businesses can sometimes fall foul of fraudulent e-mails, because they’ve managed to bypass the spamfilter, or, because employees have mistakenly released them from the spamfilter, thinking they were genuine messages that had been blocked in error. Phishing attacks can be so sophisticated now that the National Cyber Security Centre warns that organisations can’t reasonably
Need to let callers know that you’re closed for Christmas?
Our phone systems have lots of lovely features, but one is particularly popular at this time of year. With our phone systems, you can set a seasonal voicemail greeting to play on the relevant days while your business is shut. It’s easy to set up yourself, or we’re happy to do it for you.
Phishing Phrenzy: Can you teach users to avoid phishing scams?
The answer is both yes and no: you can reduce the risk of them being caught, but you can’t realistically expect them never to take the bait. The National Cyber Security Centre has illustrated this by releasing details of an attempt at a phishing prank that was made against their Technical Director, Ian Levy.
Lifeline or trip wire – are you hamstrung by your network cables?
Good network cabling is the bedrock of good IT for an organisation. Not everyone is aware of the impact of poor cabling, but if the cabling is inadequate, users will experience slowness when they open and update shared documents, browse the internet, use e-mail or save documents to shared folders. Unsatisfactory network cabling results in
Give yourself room to breathe with a second screen.
If you don’t already work with two or more displays, you should give it a try. Most newish PCs will be able to support two monitors with their onboard graphics capabilities, and older ones can possibly be adapted by having a new graphics card installed. Using two displays helps you to work efficiently, particularly when
What it is to have ‘Presence’
Skype for Business has many laudable features to boast of, but today we’re going to focus on ‘presence’. ‘Presence’ is an indicator to tell the user whether a contact of theirs is active, inactive, busy or offline. The purpose of it is to give the user an indication of whether or not they will be
Virtues of the Uninterruptible Power Supply
What happens to your IT when you have a power cut? You’re in the middle of working on some important document when the screens go black, the phones cut out and the office becomes silent except for people making confused noises. If you’re lucky, you can reboot the server, your document might be able to
In Case of Emergency – How Practical is your Disaster Recovery Plan?
Imagine that you drive to work one day and find a disaster has happened. A random act of fate – a sinkhole has opened under your office; a meteor has fallen from the sky. The problem is, there’s a police cordon around your place of work and you can’t get to anything. Ask yourself this: