Strategic IT Support Telford: Proactive Managed Services

Welcome to Serveline, your future-ready IT support in Telford. With a stellar track record of delivering excellence since 2009, we've become the go-to choice for businesses aiming for efficiency and growth.
IT Support in Telford
Worked with 400+ Companies
Over 230 years of combined expertise.
A remarkable 94% SLA compliance rate.
We are collaborating with industry leaders for premium solutions.
Trusted by 400+ companies for exceptional IT support.
Welcome to Telford
IT Support Telford

Welcome to Telford

Telford, the largest town in Shropshire, stands as the primary settlement, while Shrewsbury, located 15 miles (24 km) to the west, holds the second position in population. Situated in the heart of Shropshire, Telford is more than a location for us; it's our community. We understand the pulse of local businesses, their aspirations, and the challenges they face. Serveline is deeply rooted in Telford, providing IT solutions that resonate with the unique needs of the vibrant local economy.
IT Support Telford

Benefits of choosing Serveline's support services

IT Support Telford

Key highlights of our IT support in Telford

IT Support Telford

Services tailored to your business needs

Our suite of services goes beyond conventional IT support in Telford. We understand that each business is unique, and our tailored solutions cater to your specific needs:

IT audit and compliance

Ensuring your IT infrastructure aligns with industry standards and compliance regulations.
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Cybersecurity and antivirus

Robust protection against evolving cyber threats to keep your data and operations secure.
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Data backups & disaster recovery

Safeguarding your crucial data with regular backups and a solid disaster recovery plan.
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Web protection

Shielding your online presence from potential threats, ensuring a safe browsing experience.
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Data privacy & protection

Implementing measures to protect sensitive data, prioritising your privacy.
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Dark web monitoring

Constant vigilance to identify and mitigate potential risks on the dark web.
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IT Support Telford

Industries we serve

We cater to a diverse range of industries, understanding the unique challenges each sector faces. Our services extend to:
Professional Services
Financial Services
Real Estate
Media & Entertainment
Microsoft Support Services in Telford
IT Support Telford


Our commitment to excellence is backed by industry accreditations:

Cloud Services






Modern Workplace Solutions


Desktop Support

IT Support Telford

What are you getting with our support company?

Choosing us means unlocking a world of benefits tailored to your business:
IT Support Telford

Testimonials that speak volumes

Discover the Serveline experience through the words of our satisfied clients:
Samuel Winter
Serveline IT helped us out with a cloud migration and every step of the journey was seamless. The support was great, the project came in on time and on budget, and the aftercare has been fantastic. We would highly recommend Serveline IT!
Caroline Beech
KEMP Hospice have been a customer of Serveline IT for over 4 years and they have helped us to upgrade and transform our IT systems. Their support has been excellent and the team go out of their way to find solutions and efficiencies, always keeping costs low where possible which is important to us as a charity.
Nick Mann
Serveline set us up with emails as a small start up and heave developed that into double figure office 365 users with different apps, levels of access etc. Their support (technical, sales, accounts etc) has all been exceptional, even though we are all IT dunces. Thank you!
Carol Lewis - Han
Serveline provided outstanding support during our IT system's transition to a cloud server, significantly enhancing our IT capabilities. The helpdesk team was quick and agile, addressing any issues promptly and efficiently. This seamless transition has not only improved our operations but also future-proofed our IT setup. Highly recommend Serveline for their professionalism, expertise, and excellent customer service.
Displayways Production
Displayways has now been a client of Serveline for approximately 1 year now and I can honestly say that they are an incredibly professional business to work with. Their helpful and friendly support staff have got us out of number of issues, and when we need new kit or advice they always give us options that helps us to spend less but still get us the best results. We at Displayways would highly recommend Serveline for all IT solutions of all types of businesses. Thank you Serveline.
Racing Planet UK
A first class company to deal with. Our IT support, phones, server, cloud and back-ups are all looked after by Serveline and have been for over 5 years now. Any issue we have is dealt with efficiently and having the one company look after everything IT related gives us peace of mind and allows us to just carry on with our business.
Andrea Sigley
We have been with Serveline for many years now and every single member of staff goes above and beyond to settle any issues we come up against. I cannot recommend this company enough, they are wonderful and we will be employing their services for many years to come.
Peter Blackburn
As a small business centred around running a local authority outdoor education centre, we greatly value the service offered by Serveline in establishing and overseeing a modern networking software platform. Friendly, flexible, responsive and fair are all characteristics they have and much different from the normal experience with modern digitally based firms. I recommend them highly.
Alan Beechey
I have worked within IT/communications throughout my working career until I started this role. This was my first introduction with Serveline and I've been impressed and never let down throughout my dealings with them. Its nice to be a name and a person not just a source of income and its rare that a company wants to make the solution work not just deliver a project. I would use Serveline in any company i worked at!
Richard Edginton
Serveline has managed our IT support requirements for a couple of years now and provide a very professional service, responding to support requests in a timely manner. Would highly recommend. EDG Security Ltd
IT Support Telford

Specialist solutions for businesses across Telford

Ready to elevate your IT experience? Dial 01384 429 120 to speak directly with our experts. Fill out the contact form on our website, and we'll get in touch with you promptly. Let's explore the best way forward for your business together.
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IT Support Telford

Telford's IT landscape

IT Support Telford

Empower your IT journey with a trusted partner

Your satisfaction is not just a commitment; it's our guarantee. We believe in empowering our clients with valuable information, resources, and top-notch IT support in Telford. Our commitment goes beyond fixing issues; it extends to providing proactive solutions and fostering a seamless IT experience for your business.
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IT Support Telford

Staying informed in Telford

To help our clients stay informed and make informed decisions in the Telford area, we've curated a list of external links.

Telford Business Board

Connect with local businesses, access news, and discover collaborative opportunities through the Telford Business Board.

Telford Live

Stay informed about local events, news, and community discussions, contributing to a well-rounded understanding of the Telford area.

Telford Job Box

Stay updated on job opportunities and career-related news to support your workforce needs.
IT Support Telford

Recycling and charity initiatives

At Serveline, we are committed to sustainability and community engagement. Consider contributing to the local community and the environment through:
IT Support Telford

Join our team and explore seamless opportunities

Are you passionate about IT, technology, and providing exceptional service? Join the Serveline team and be a part of a dynamic and innovative IT support company.
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Unlock efficiency with the right IT support in Telford!

Whether you're looking for reliable IT support, exploring career opportunities, or contributing to community initiatives, Serveline has you covered. Contact Us for personalised IT solutions tailored to your business needs.
Office 365 Solutions Based on Your Vision

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Frequently asked questions - IT support in Telford

What makes Serveline stand out as an IT support partner for Telford-based businesses?

We take pride in being a dedicated support partner for Telford and the surrounding areas. Our experienced support team is committed to delivering comprehensive support services tailored to the unique needs of your Telford-based business.

How does Serveline provide IT support for Telford-based businesses?

We specialise in offering managed services that encompass everything your business IT support needs. From efficiently managing your IT infrastructure to providing expert assistance with computer issues, we ensure your technology runs smoothly.

What advantages does remote IT support bring to Telford businesses?

Our commitment to delivering cost effective solutions extends to providing reliable remote IT support. This means your Telford-based business can enjoy efficient IT services without the need for onsite visits, contributing to the overall efficiency of your operations.

Can Serveline manage both hardware and software for Telford businesses?

Absolutely. We excel in managing both hardware and software components. Our team of technical experts ensures seamless integration and operation, guaranteeing that your Telford-based business experiences superior technology services.

How does Serveline support the Midlands region?

While our base is in Telford, we extend our services to the broader region, including the Midlands. We take pride in being a reliable IT support choice not only for Telford but also for businesses throughout the West Midlands.

What does "remote IT support" mean in the context of Serveline's services?

Our definition of remote IT support means providing swift and effective assistance to your Telford-based business without needing onsite visits. This approach ensures that your IT concerns are addressed efficiently, allowing you to focus on your core operations.

How does Serveline ensure cost-effective IT solutions for Telford businesses?

We achieve cost-effective IT solutions by offering managed services that are tailored to your specific needs. From optimising hardware usage to providing strategic advice on software investments, we ensure your Telford-based business receives maximum value.

What type of businesses in Telford can benefit from Serveline's support solutions?

We cater to a diverse range of industries in Telford, including but not limited to professional services, education, manufacturing, non-profits, healthcare, financial services, legal, construction, distribution, engineering, retail, real estate, agriculture, media & entertainment, insurance, and pharmaceuticals. Our expertise is versatile, ensuring that businesses across various sectors find the right support solutions with us.

How does Serveline provide specialist IT support for Telford-based businesses?

Our commitment to being a specialist in IT support is reflected in the tailored solutions we offer for Telford businesses. From managing computer systems to providing expert advice on technical challenges, Serveline ensures your business receives specialised attention.

What kind of IT support experience can Telford-based businesses expect from Serveline?

Telford-based businesses partnering with us can expect an experienced IT support team dedicated to ensuring that your IT operations run smoothly. With us, you're not just getting a service; you're getting an experienced and reliable IT partner.

How does Serveline effectively manage IT services for Telford-based businesses?

Our approach is to manage IT services in a way that aligns with the specific needs of your Telford-based business. This includes both onsite support for critical issues and remote support for quick and efficient problem resolution.

What role does pride play in Serveline's IT support for Telford businesses?

We take pride in delivering exceptional IT support to Telford-based businesses. This pride is rooted in our ability to offer not just services but comprehensive IT solutions that meet the unique requirements of your Telford-based business.