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IT Project Manager Roles, Salary, Methodologies & Career Insight
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Andrew
Managing Director
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Understanding the role of an IT project manager is essential for businesses that rely on technology to deliver services, manage internal systems, or support customers. This article explores what IT project managers do, how they support business goals, and what skills and tools are involved in the job. We’ll also look at how to become an IT project manager, the methodologies they use, and what to expect in terms of career growth and salary. Whether you're building your team or planning your own career path, this guide offers practical insight.
What does an IT project manager do?
An IT project manager is responsible for planning, executing, and closing technology-related projects. They work with teams to ensure that projects are delivered on time, within scope, and on budget. Their work helps businesses stay competitive by implementing reliable systems and improving operations.
These managers coordinate resources, communicate with stakeholders, and solve problems that arise during the IT project lifecycle. They often work with developers, analysts, and other specialists to deliver results. A strong IT project plan is essential to their success, and they must be able to adjust quickly when priorities shift.
Key responsibilities and skills of an IT project manager
IT project managers need a mix of technical knowledge and soft skills. Below are the main areas they focus on.
Manager responsibilities in IT projects
They oversee the full project lifecycle, from initial planning to final delivery. This includes defining goals, setting timelines, and ensuring the team meets milestones.
Project manager communication and leadership
Good communication is critical. Project managers must clearly explain tasks, lead meetings, and keep everyone aligned. Leadership helps keep the team motivated and focused.
Project management tools and software
They use tools like Microsoft Project, Jira, or Trello to track progress and assign tasks. These tools help manage timelines, dependencies, and team workloads.
How to become an IT project manager
Most IT project managers start with a background in IT or business. Gaining experience in technical roles and earning certifications like PRINCE2 or PMP can help you move into this position.
Building a strong project portfolio
A portfolio shows the types of projects you’ve led and the results you’ve achieved. It’s useful when applying for jobs or pitching to clients.
Career growth and project manager salaries
IT project manager salaries vary based on experience and location. In the UK, mid-level roles often pay between £45,000 and £65,000. Senior roles can exceed £80,000.
Project management methodologies overview
There are several approaches, including Agile, Waterfall, and hybrid models. The right methodology depends on the project type and team structure.
Benefits of hiring an IT project manager
Hiring an IT project manager offers several advantages for growing businesses:
- Keeps projects on track with clear timelines and deliverables
- Reduces risk by identifying issues early and solving them quickly
- Improves communication between technical teams and stakeholders
- Ensures better use of resources and budget control
- Increases the chance of successful project delivery
- Supports long-term IT strategy and business goals
The importance of planning and execution
A well-developed IT project plan sets the foundation for success. It outlines the scope, goals, timeline, and resources needed. Without a clear plan, projects can easily go off track.
Execution is where the plan becomes action. IT project managers monitor progress, adjust schedules, and manage changes. They also ensure that the team follows the agreed methodology and meets quality standards. This balance of planning and execution is key to delivering value.
Deep dive: Understanding project management methodologies
Choosing the right methodology can make or break a project. Here’s a look at the most common approaches.
Agile methodology
Agile is flexible and works well for projects that need frequent updates. It uses short cycles called sprints to deliver small parts of the project.
Waterfall methodology
Waterfall is a step-by-step approach. Each phase must be completed before moving to the next. It’s useful for projects with clear, fixed requirements.
Scrum framework
Scrum is a type of Agile that uses defined roles like Scrum Master and Product Owner. Teams meet daily to stay aligned and adjust quickly.
PRINCE2 method
PRINCE2 is widely used in the UK. It focuses on clear roles, structured planning, and regular reviews. It’s ideal for large or complex projects.
Hybrid approaches
Some teams combine Agile and Waterfall to get the best of both. This is common when working with both technical and non-technical teams.
Lean project management
Lean focuses on reducing waste and improving efficiency. It’s often used in manufacturing but can apply to IT as well.
Kanban system
Kanban uses visual boards to manage tasks. It helps teams see what’s in progress and what’s next, making workflow easier to manage.
Practical steps for implementation
To implement IT project management successfully, start with clear goals. Define what success looks like and who is responsible for each part of the project. Use a structured IT project plan to guide the team.
Next, choose the right tools and methodology. Make sure everyone understands their role and how progress will be tracked. Regular check-ins help keep the project on schedule. Finally, review the project after completion to learn what worked and what didn’t.
Challenges to watch for in IT project management
Even experienced teams face challenges. Here are some common issues and how to address them:
- Poor communication between teams and stakeholders
- Unclear project scope or changing requirements
- Inadequate resource allocation or unrealistic timelines
- Lack of experience with chosen methodology
- Budget overruns due to poor planning or scope creep
- Difficulty managing remote or hybrid teams
Stay flexible, communicate often, and review progress regularly to avoid these pitfalls.
How Serveline can help with IT project manager
Are you a business with 20 or more employees looking for reliable IT project management support? Our team works with growing organisations to plan, manage, and deliver successful IT projects that align with your business goals.
We understand the challenges of managing technology projects while running a business. Serveline provides experienced IT project managers who can guide your team, improve delivery, and reduce risk. Contact us today to see how we can support your next project.
Frequently asked questions
What qualifications do I need to become an IT project manager?
To become an IT project manager, you typically need experience in IT or business and a recognised certification like PRINCE2 or PMP. These show you understand project management principles and can manage complex tasks.
You’ll also need strong communication and leadership skills. Many roles require you to manage teams, handle a budget, and work with senior stakeholders.
How does a project manager support resource management?
A project manager ensures that resources—people, tools, and time—are used efficiently. They assign tasks based on team strengths and monitor workloads to avoid burnout.
They also track progress and adjust plans as needed. This helps manage the budget and keeps the project moving forward.
What’s the difference between a project coordinator and a project manager?
A project coordinator supports the manager by handling administrative tasks like scheduling meetings and updating documents. They help keep the team organised.
The project manager, on the other hand, leads the project. They make key decisions, manage the budget, and ensure the team meets its goals.
How do project management methodologies affect delivery?
Different methodologies offer different structures. Agile allows for flexibility and quick changes, while Waterfall provides a clear, step-by-step plan.
Choosing the right one helps manage the budget and timeline. It also improves communication and reduces risk.
What insight can project managers provide to leadership?
Project managers offer insight into progress, risks, and resource use. They provide updates that help leadership make informed decisions.
They also highlight areas where the team may need support. This helps manage expectations and keeps the project aligned with business goals.
How do project managers execute complex IT projects?
They break down large tasks into smaller steps and assign them to the right team members. This makes the work easier to manage.
They also use tools to track progress and manage the budget. Regular updates and reviews help keep everything on schedule.
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